Welcome to Herbers Zone, where we cultivate trust as carefully as we nurture our premium plants. This Privacy Policy explains how we collect, use, and protect your personal information when you visit herberszone.com. Just as we approach your garden dreams with care, we handle your privacy with the same dedication to excellence and security.

1. Information We Collect

To help your garden sanctuary flourish, we may collect:

  • Personal Identification: Name, email address, phone number, and shipping address when you make a purchase or create an account
  • Payment Information: Credit card details processed securely through our payment gateways (we never store full card numbers)
  • Garden Preferences: Plant interests and purchase history to better serve your horticultural needs
  • Technical Data: IP address, browser type, and device information for website optimization
  • Communication Records: Correspondence with our garden advisors

2. How We Use Your Information

Like carefully tending to our Magnolia Trees and Crape Myrtles, we use your data to:

  • Process and fulfill your orders for premium plants
  • Provide personalized recommendations for your garden
  • Improve our nursery offerings and website experience
  • Communicate order updates, gardening tips, and special offers (with your consent)
  • Protect against fraudulent transactions
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust as much as you value our plants. We only share information when necessary:

  • Service Providers: With trusted partners for payment processing, shipping, and website maintenance
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or sale of assets

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship our plants globally (excluding some Asian regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Just as we protect our delicate Herb Plants and Topiary specimens, we safeguard your information with:

  • End-to-end encryption (SSL technology)
  • PCI DSS compliance for payment processing
  • Regular security audits
  • Limited employee access to sensitive data

6. Your Privacy Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent where applicable
  • Lodge complaints with data protection authorities

To exercise these rights, please contact our Garden Advisors at [email protected].

7. Cookies and Tracking Technologies

Like perennial plants that return each season, cookies help remember your preferences:

  • Essential Cookies: For shopping cart and checkout functionality
  • Performance Cookies: To analyze website usage
  • Marketing Cookies: For personalized ads (with consent)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect their information.

9. Policy Updates

We may update this policy as our nursery grows. Significant changes will be communicated through our website or email.

10. Contact Us

For privacy-related questions, please contact:

Herbers Zone Privacy Team
3691 Ford Street
Philadelphia, PA 13673
United States
Email: [email protected]

Thank you for trusting Herbers Zone with your garden dreams and personal information. We’re committed to nurturing both with equal care.